There is a headphone jack on the front of the receiver so I suppose I could feed audio into the receive from a trusted device like an mp3 player and see if I can repro the audio drops via that input and thus further point the blame at the receiver.Īlright, closing the loop on this one. This and having to use the factory reset button on the unit once a month or so when it stops playing nicely with Bluetooth devices. Another option might be to replace the receiver with something other than Jensen as this has left a rather bad taste in my mouth re the brand. I'm going to let that decision bake for a while and I'll report back later. It would be an expensive experiment to get a replacement unit hoping that is the fix. By process of elimination it seems that the receiver may be faulty. There are no audio drops when playing a DVD so that suggests the issue is not a loose connection between the receiver and the speakers. I have an LCD computer monitor in storage that will mount up to the folding arm the TV currently inhabits so I may just swap the LCD monitor up and see how that works out.Īudio drops are back even though the audio completely bypasses the TV and is routed to the receiver over analog RCA cables. I'm well beyond warranty period for the Jensen kit though the system has demonstrated this behavior since the day I rolled out of the factory. The audio never cuts out when playing a DVD which makes me think that Jensen head unit is probably ok. I believe those are analog cables and thus my current guess is that there's something wrong with the TV not when it comes to decoding the audio from the HDMI input but in converting it to an analog signal and sending it to the head unit. I removed the Jensen head unit from the wall and verified that the cabling from the TV into Aux 2 on the head unit is in fact the red and white RCA-style cables. Oddly enough, in the same parts of the video(s) every test run. I turned on the speakers on the TV so I could get audio through both the TV speakers and the house speakers to verify that the problems were not with any of the videos themselves and while the TV speakers are 100% reliable the house speakers would cut out. Regardless of cable and regardless of audio settings on the TV (mainly Automatic Volume Control on or off) I'm still getting audio cuts on the HDMI connection. So I have a little Vero 4K+ media player I hooked up today with a couple of different HDMI cables for testing the connection with between the media player and the TV. Just looping back on this with the latest results. Which one are you having success with? Do the tv speakers work ok? Do the speakers sound good or bad with the radio? Was the HDMI cable one of the cables that you replaced? My tv and stereo both have DVD players which will display video on the tv. I should also mention that I have no problems with audio when using a DVD so that seems to imply that the radio/DVD player and speakers themselves are ok.Īnyone else had this problem and have any advice?Ĭan you clarify a couple of questions to help eliminate some of the points of failure? Which speakers are you using when the audio drops? There are front and rear speakers in my 2017 LE2 wired to the Jensen stereo and I can select either pair or both. Starting to expect the problem might be the HDMI input on the TV. I've looked at other forums - even some that are not RV-related - and have tried replacing cables, cleaning and checking contacts, making sure the sending HDMI device has clean power, etc but the problem persists. I'm getting annoyingly frequent audio drops through the Jensen TV and radio setup whenever I'm using the HDMI input on the TV. If you have a computer monitor in your house that takes an HDMI input (and has a speaker, which is not uncommon in later model LCD monitors) you could also bring that into the trailer and swap the HDMI input cable from your trailer's TV to the computer monitor to see whether that HDMI cable/plug is providing a good signal to the TV. You would of course have to select that second HDMI input on the TV menu. If there's more than one HDMI input on the TV, you could try moving the input cord from one to the other to try to sort out whether the problem is in the TV or in the cord or the device that's providing the source signal. TNo experience with that TV, but here are a few basic AV troubleshooting steps that may help if you haven't already tried these things (long ago I built and installed somewhat complicated interactive A/V systems in museums and at trade shows and got used this troubleshooting dance with A/V components, trying to isolate where problems lay).
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